Incidents, safety and quality

A complaints report

One report: its figures for the period, your governing body's analysis and sign-off, and the document to print or save as a PDF.

Updated 6 November 2026Corella’s help for this screen, word for word

Access:: Safety, quality and compliance at Manage, set by role in Settings → Roles

Step by step

Read its figures: the numbers, what they were about, the action taken and improvements, how well they worked, the days each took and the training given.
Write the governing body's analysis of the patterns and their underlying reasons, then sign it off with who signed and the day.
Open the report to print it or save it as a PDF, and send it on the approved form. Record the day it was sent.

This is the help Corella shows on this screen, word for word, written in its default words: client and carer.

Thirty minutes on a live instance, starting from how your organisation works today.