Features
Six pillars. One client record. Zero double-handling.
Each area runs deep enough to replace a standalone tool — and because they share one record, the shift you roster is the note you read, the form you approve, the line you invoice and the hours you pay.
Award checks on the draft rosterThey warn — you decide
Run the day
Deliver care
- Care recordsPlans, goals, notes, charts, incidents
- Progress notesYour sections, written on the shift, final when final
- IncidentsReported at once, NDIS and SIRS dates, a register
- Medication (eMAR-lite)Given, Refused or Missed on the shift; seven days at a glance
- Clinical & episodes of careCases, payers, wounds, consumables
- Compliance & documentsGenerated PDFs, expiry, read-and-acknowledge
Your team & your people
Every module
Everything in the product, on one page.
Filter by the kind of care you deliver. Each module switches on per organisation — a support-coordination practice sees a support-coordination system, not someone else's rostering tool.
Run the day
- Week board & rosteringStaff and participant views, group, recurring and sleepover shifts, conflicts flagged as you build.
- Clock-on & timesheetsWorkers clock on and off from their phone; where the address is placed on the map, the position is checked against it and flagged if outside.
- Travel timeKilometres and minutes recorded on the shift, reviewed before approval, paid as their own line.
- SCHADS award checksNine checks on the draft roster, each finding flagged with its reason for the coordinator to decide.
- Shift matchingCandidates ranked with plain reasons for and against — continuity of care included.
- Roster assistantProposes someone for every short shift this week, with its reasons — rules you can check — and you assign each one.
- Dictate shiftsSay or type the week's shifts and each comes back as a draft you check and create, one at a time.
- The worker's phoneToday's visits, tasks, notes and documents in a web app (PWA) that installs straight from the browser.
Deliver care
- Care recordsOne record per person: need-to-know kept apart from office-only notes, contacts and preferences.
- Support plans & goalsStructured plans with your own sections; goals and tasks that attach themselves to shifts.
- Progress notesKinds, headings and privacy walls your organisation sets, with photos — and a lock with addenda.
- Clinical charts & eMAR-liteFood and fluid, bowel, vitals, BGL, seizure and weight charts, and medication records.
- Episodes of careA case carries the visits and invoices for one funded piece of work — and its payer.
- Wound recordsTyped measurements, area and % change from that wound's baseline, photos side by side — your clinicians assess, and Corella keeps the record.
- ConsumablesCatalogue, batch and lot, priced per payer, billed exactly once — released again if the invoice is voided.
Safety & compliance
- IncidentsReport, investigate and track reportable incidents, with a countdown on the five-day report.
- Restrictive practicesBehaviour support plans and a monthly CSV of recorded uses.
- Risk & WHSFive kinds of risk assessment for a person or a program, a matrix and a WHS register.
- Forms & the approval chainYour own forms with photo and signature fields; an approved form becomes a named PDF on the record.
- Documents & policiesExpiry alerts, codes and versions, and read-and-acknowledge for staff.
- Quality & auditsInternal audits as a checklist, and a standards register your team marks as its own self-assessment.
Get paid
- NDIS price bookPer-time-band NDIS items and price limits — with an audit before any price changes.
- Invoices & paymentsInvoice runs, printable tax invoices, part-payments and receivables aged by who actually owes you.
- NDIA bulk claimsThe 16-column bulk payment file, then the outcome file read back: paid, part-paid or rejected, line by line.
- Quotes & agreementsNumbered quotes with a required expiry that convert into funded service agreements.
- Support at Home modelClassifications, quarterly budgets, care management as its own line and capped carry-over.
- Plan management & coordinationAn invoice inbox, provider claims and statements; billable case notes and coordination claims.
- Xero & payroll exportsInvoices pushed to Xero with the PDF attached; a pay run to Xero Payroll as draft timesheets, or a payroll CSV.
- Payments & reportsPayments matched across invoices, invoices emailed to the payer, ready-made reports and a report builder.
- Margins & forecastGross margin on a shift before it's filled; plan underspend and staffing gaps weeks ahead.
People
- HR & staff complianceContracts, onboarding, performance reviews, leave requests, and HR cases only the people you name can open.
- RecruitmentJob ads on your website, CVs into a pipeline, and a hire becomes staff with their training assigned.
- TrainingYour own courses set by role, staff checks with expiry dates, and clock-on held until mandatory training is done, if you choose.
- Messaging, email & SMSStaff messages, broadcasts and open-shift texts; email and SMS go out only when three separate switches agree — sign-in emails and portal codes aside.
Community
- Group programsA catalogue, enrolment, sessions and attendance, with the program's own documents and risk.
- Meals & ordersCatalogue, orders, an editable participant and funder split, GST receipts and a sales report.
- Participant & family portalUpcoming visits and notifications, and plan-managed invoices to approve — portal logins are free.
- SIL & accommodationProperties, rooms, tenancies and a roster of care for each house.
Your front door
Platform
- Your wordsParticipant, patient, resident or care recipient — the interface follows your words; printed documents keep their own wording.
- Assistive AICare Signals, client summaries, dictation and meeting summaries — each switched on when you choose.
- Your own instanceYour own database and subdomain, hosted in Sydney, with daily backups and an audit log.
Rules and arithmetic
Intelligence you can check by hand.
For pay, rosters and money, “you can check every figure yourself” beats a black box. These four work on every instance, with no switch to turn on.
Award rules are applied while the roster is still a draft — before anyone is paid, while the week can still change.
One price list
$19 per staff user, everything included.
AUD a month, no GST. No feature tiers, no safety paywalls, and nothing charged separately but texts, at 10c a part — the assistive AI, the family portal, HR and training come in the same price. Participant and family logins are free: you pay for staff seats only.
- The $149 a month minimum is about eight staff seats' worth. Fewer than eight staff and you pay the $149; from eight staff up you simply pay $19 each. Participant and family logins never count either way.
- Pay annually and get two months free (≈ $15.80 per staff user/month).
In the $19 — not extra
- Rostering, timesheets and payroll exports
- Care records, incidents and clinical charts
- Forms, documents and the audit trail
- Invoices, NDIA bulk claims and the Xero connector
- Assistive AI — no AI tier, no separate charge
- Email notifications, text broadcasts and open-shift texts (10c a part, billed after use)
- The participant and family portal — free logins
- HR: staff checks, certificates and training
- Your own instance, hosted in Sydney, backed up daily
- Onboarding done with you, and help with migration
The AI features are off until your organisation switches them on; their text is processed by our AI provider in the United States under commercial terms that prohibit training on customer content. Texts are 10c a part, billed after use. The connected website is a separate A$19 a month.
See the parts that matter to your service.
A walkthrough starts with how your organisation works, then shows those modules on a live instance.