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Incidents, safety and quality

Report an incident

Report as soon as practicable after the event. The coordination team is notified straight away.

Updated 29 October 2026Corella’s help for this screen, word for word

Access:
Safety, quality and compliance at Do the work, set by role in Settings → Roles

Watch it

The whole video, 1:53

Step by step

  1. Ticking the reportable box asks which kind it is. Choosing the kind starts the Commission's timers as you submit. Leave the kind to the office, and they are told to choose it.
  2. A fall has its own type, Fall.

Tips

  • A prompt partial report beats a late complete one.

This is the help Corella shows on this screen, word for word, written in its default words: client and carer.

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