Rostering & attendance
Build the week once — Corella carries it from there.
Rostering is where a care business wins or loses its week. Corella's board is built for the real thing — group shifts, sleepovers, recurrence, cancellations with the right NDIS codes — and everything that happens on shift flows straight through timesheets into payroll exports, without being typed twice.
How it flows
Conflicts are caught at the board, the record completes itself on shift, and next week is one copy away.
A board that shows you the whole week
Roster by staff or by client, create a shift from any cell, and let recurrence do the heavy lifting — weekly or fortnightly patterns materialise months ahead, and 'copy week' carries a good week forward. Group shifts split billing equally across clients; sleepovers and multi-staff ratios are first-class, not workarounds.
Conflicts that explain themselves
Double-bookings, approved leave, weekly-hour caps, compliance gaps and client-blocked staff are all caught as you roster — each warning says what's wrong and why. Overriding is allowed, deliberate, and leaves a trail. Cancellations are a proper flow too: provider or client, with short-notice billable handled under the correct NDIS codes.
Clock-on that protects the shift record
Carers clock on and off from their phone with GPS capture, inside a configurable clock-on window. If a shift has must-do tasks or requires a progress note, clock-off waits until they're done — so the record is complete when the shift ends, not chased on Friday. Open shifts go to a job board where available staff take or apply for them.
Telling people — email notifications, and text broadcasts
A shift that changes is only useful if the person working it finds out. Corella notifies staff in the app and by email, and each person chooses which categories reach them. Text messaging is a different tool and worth being precise about: it is a **broadcast** you write and send to a group, not something that fires by itself — nothing texts a carer automatically when their shift moves, and if that is what you need, say so on the call rather than assume it. Both channels are included in your plan and activated when you go live. Every text names your organisation in its first words so nobody gets an anonymous message, carries “Reply STOP to opt out”, and honours a STOP from then on. A broadcast is capped at 500 recipients, and it records what the provider accepted per recipient — not what was delivered, because there are no delivery receipts and we will not pretend there are.
Change a run of shifts — and see what it refuses to touch
Somebody goes on leave, a service gets renamed, a house changes address. Pick a staff member or a participant and a date range, and change one thing across the run: who is on it, which participant, the service, the times, where it happens, or an allowance. Both ends of the range are required, because an open-ended sweep would quietly move next winter's roster. Before anything is written you get a count and a review table listing every shift it will NOT touch and why — and that list is the point. It refuses anything where money has already moved: invoiced, in a payroll batch, already worked, clocked on. On the staff axis it also refuses a shift carrying a pay-group override or a hand-attached allowance, because handing those to someone else pays them on an agreement nobody chose for them. Those rows are named, and the office moves them by hand. And on the times axis the confirmation reads twenty-five hours will change to forty-two — because changing times changes hours, and hours are pay, so you confirm the number you are actually agreeing to.
Timesheets approved from one screen
The timesheet queue shows rostered versus clocked side by side, flags the variances, and lets you approve scheduled or actual times in bulk — tick, approve, done. Times are precise to the minute, and editing a time simply reopens the approval so nothing slips through half-checked.
Travel time, claimed when it actually happens
At clock-off — never before clock-on — carers log their kilometres and travel minutes together. The timesheet queue shows both for review, and approved travel pays automatically as its own payroll line at the shift's rate, flowing into the same payroll export. One system means the kilometres you pay are the kilometres you bill.
Go deeper
Rostering intelligence, built in.
Three capabilities that live on the same week board — award rules and arithmetic a coordinator can check by hand, not a black box. No module to buy, no switch to flip.
Fair questions
Asked about this, often.
Can carers log travel before the shift?
What can block clock-off?
How do recurring shifts work?
Does Corella interpret the SCHADS award?
See your organisation in Corella.
A 30-minute walkthrough with the people who built it — your workflows, your terminology, not a canned demo.