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Corella

For community nursing & wound care

Community nursing software: They're patients. Corella says patients.

A nursing service handed software that calls its patients “clients” notices on day one, and quietly stops trusting it. In Corella the word is a setting, so the menus, headings and reports say patient. Underneath sits the same operational spine — visits, records, evidence, invoicing, payroll — with the clinical shape community nursing actually works in: an episode of care for each referral, consumables that get used, and a payer to bill at the right price. If you've been running rostering, clinical notes, consumables and billing in separate apps, they're one system here.

Book a demoTry the wound care demo
A nurse helping an older man walk across his living room
Episodes of care in Corella's wound care demo: six open episodes, each with its patient and its dates, five with a payer
Episode of care · venous leg ulcerPayer and rate card attached
Dressing change · billed onceReleased again if the invoice is voided

Here, the people you support are patients and your team are nurses — and the work is an episode of care.

Patient, nurse and episode of care — in the navigation, the headings, the reports and report exports.

How your words work

What's in it

The clinical shape, natively

  • Say patient — in the nav, the headings, the reports and report exports
  • An episode of care for each funded piece of work, carrying its visits and invoices
  • Each payer gets its own rate card, effective-dated by service date
  • Wound measurements, area, volume and % reduction against that wound's own baseline
  • Photographs date-stamped so a clinician can read them side by side
  • Notes that go final, with addenda, and countersigning asked for on the office notes screen
  • Consumables with batch and lot numbers, priced per payer, billed exactly once
  • Clock-on at the door, paid travel time and kilometres, on the same visit record

Wound records

Measurements charted. The judgement stays with your clinician.

Your nurse measures and types the numbers; Corella works out the area, the change against that wound's own baseline and the trend — and your clinician decides what the numbers mean, which keeps Corella's wound screens on the recording side of Australia's medical-device line.

A nurse showing an older woman her wound record on a tablet in her living room: dated photographs and the measurements over time

Right lower leg — area over seven visits

Length × width typed by the nurse at each visit · demo data

3 Aug10 Aug17 Aug24 Aug31 Aug7 Sep14 Sep

Area reduction

51.4%

1872 mm² on 3 Aug → 910 mm² on 14 Sep, from the numbers typed.

A record of what was measured. Not a clinical assessment.

The label the product itself puts on every trend, chart and comparison. The conclusion is your clinician’s.

How it works

The detail, on the real screens.

An episode of care, not an open-ended roster

Community nursing runs in episodes: a referral arrives, a funded piece of work opens, visits happen against it, and it closes. Corella models that directly — the case carries the visits booked against it, the consumables recorded against it and its invoices, names its payer, and prices each visit from the rate card that was in force on the day the visit happened rather than the day someone invoiced it. A note written on a visit joins that visit's episode of care, and wounds, documents and letters can be filed on the episode as well.

One episode of care in Corella's wound care demo: a diabetic foot ulcer with two funding buckets — community nursing visits and an insulin course — each with its visits used, booked and left; who pays, a plan manager with no rate card in force, so bookings use the standard prices; a charge no bucket covers, flagged; the podiatrist's referral; and the appointments
One episode: the funding, who pays, the referral and every visit

Wound measurements charted, and the judgement left with your clinician

Your clinician measures the wound and enters the numbers on its record. Corella calculates area and volume, works out the percentage reduction against that wound's own baseline, draws the trend, narrows the comparison to any date range and keeps the photographs date-stamped. Every wound screen carries the product's own label: a record of what was measured, not a clinical assessment. Your clinician reads the trend and decides what it means — the judgement stays with the clinician, which keeps Corella's wound screens on the recording side of Australia's medical-device line.

A wound record in Corella: size over time across four measurements, the change against the first, and the label: a record of what was measured, not a clinical assessment
The trend — and the label on every one of these screens

Consumables, billed exactly once

Dressings, PPE and continence aids sit in a catalogue with their suppliers and batch or lot numbers, priced per payer when recorded against an episode, and in Chrome or Edge the packet's code can be scanned with the device camera. An item is billed exactly once, and released again if you void the invoice — so a voided run doesn't quietly swallow a dressing that was never paid for.

The consumables catalogue in Corella: dressings, bandages and a catheter, each with its code, pack size, price and supplier, most of them batch tracked
Dressings and continence aids, batch-tracked and priced

Every payer, at the price that applied on the day

Each payer — a hospital, an insurer, DVA or another government program, a residential facility, or the patient themselves — can carry its own dated rate cards, and the card in force on the service date sets the price. The same visit dated either side of 1 July prices correctly without anyone remembering to change something, and invoices group by patient, funding and case.

Payers and rate cards in Corella, from the wound care demo: a GP practice, a government scheme, a home care provider, a plan manager, an insurer and a residential aged care payer, each with its payment terms — four with a dated rate card, and the plan manager and the GP practice falling back to the standard price list
Payers — a dated rate card where one's agreed, your standard prices where not

A nurse's day, on the phone they already carry

Each nurse opens today on their phone as a timeline, with the free time between visits drawn and labelled, so an extra visit can be judged at a glance. They clock on at the door, and if anything is recorded under need-to-know — allergies first — they confirm it before the clock-on goes through. The visit screen holds the patient's medications to mark Given, Refused or Missed; your visit forms, where the wound care visit works out the area from length × width and a review form can open with the last visit's answers, each marked Same as last visit; and the progress note in your own headings, with photos from the camera. Before leaving, they type the kilometres and minutes they drove, which pay as their own line once the timesheet is approved.

A nurse's day on a phone, from the wound care demo: G'day, Priya, one shift today, a timeline with the 9:00am visit and five hours free, then the visit card — 9:00am to 10:00am, Beryl Tomkins, wound review and dressing change, her street address, Scheduled — with a Clock on button
The day on the phone: the timeline, the free time and the visit (wound care demo)

A wound assessment with a place for every answer

When a senior clinician records a wound assessment, each answer has its own field: the wound bed as percentages of granulation, slough, necrotic and epithelial tissue, which can't add up to more than 100; undermining and tunnelling by clock position; exudate amount, type and odour; the skin around the wound and its edges; and whether infection was assessed — a blank reads Not recorded, never no. A pain band stays a band. The clinician's own answer about change since the last visit is kept with the line “As recorded by the clinician at this visit”. A treatment plan sits on the wound itself — the dressings, fixation, compression, how often it's reviewed and the next review date — and up to twenty photographs a visit sit in a timeline, the first and the latest side by side, kept on coordinator-level screens and out of the family portal. An administrator words the wound-bed descriptor scale in Settings, and each assessment keeps the wording it was made with.

A wound's record in the wound care demo: its size over four visits as a line falling from 384 to 160 square millimetres, the wound's details and dressing plan, and the measurements table with the change against the first and the previous measurement
A wound's record: the measurements, its details and its dressing plan (wound care demo)

The visit form, and the invoice that waits for it

Install the nine starter note templates — wound care, continence, catheter, PEG, medication and injection, diabetes education, palliative, post-operative and chronic care — or build your own, and each becomes a form your nurse fills at the visit. Switch a review form to carry forward and it opens with the last visit's answers, each marked Same as last visit until someone changes it; a section can be marked not applicable this visit. Make a form required for billing and the invoice run holds that visit back until its form is approved, then attaches the approved form's PDF to the invoice. And if your team follows a number from a form — the area from the wound care visit, say — an administrator can chart it on the patient's clinical record, captioned “A record of what was recorded. Not a clinical assessment.”

The top of the wound care visit form on a phone: tied to the shift for billing, the patient, and a notice that it was filled in from the previous visit — 19 of 19 answers still match — with a button to clear the carried answers
The wound form, carried forward from the last visit — and marked so (wound care demo)

Registration, checks and competencies, at booking and on the job board

List the checks your nurses must hold — AHPRA registration, a police check, first aid and CPR, a driver licence, professional indemnity — each with its expiry, and the daily 7 am sweep alerts the nurse and the office in the app as one enters its reminder window. Booking someone whose mandatory check is missing or expired raises a warning in the shift drawer. Beside the documents sits a competency register: for each clinical skill you assess — compression bandaging, conservative sharp debridement, negative pressure wound therapy — who signed the nurse off, at what level (supervised, independent, or able to assess others), when, and when it's due again. When a service asks for a skill, “Who should work this shift?” ranks nurses with a current sign-off to work without supervision higher, because a supervised nurse shouldn't go alone. A nurse sends a renewed document from their phone, the office confirms it once, and the warning clears.

A nurse's Compliance tab on the wound care demo: four clinical competencies — aseptic non-touch technique, two-layer compression bandaging, conservative sharp debridement and negative pressure wound therapy — each signed off to practise independently, with who assessed it, on what date, and the date it stays valid until
Competencies signed off on the nurse's own record (wound care demo)

A recorded visit drafts the note; a letter drafts from the record

Where you switch on the visit scribe, a nurse taps Record the visit at a one-to-one visit, tells the patient it's being recorded, and the note arrives drafted under your own headings, to read back, fix and save — nothing is saved until they do. The patient signs permission to be recorded first, and the recorder offers the form on the spot. The same recording can fill a visit form's empty fields, each marked until the nurse checks it; a field asking for a score, a rating, a risk or an assessment is left for the clinician. A senior clinician can have Corella draft a letter from the patient's record — to the GP or referrer, or justifying dressings, compression or ongoing care — with a marked gap wherever the record is silent, signed on finalising with their name, position and AHPRA number. Speech is transcribed in the European Union and the text drafted by our AI provider in the United States — for a letter, the patient's record from the last twelve months, office-only notes included — and nothing leaves until someone presses Send.

The Draft a letter from the record dialog in the wound care demo: it states the draft is written from this record only, that anything the record can't supply is left as a marked gap, and that generating sends the record, office-only notes included, to the AI provider in the United States; below, the four kinds of letter, who it's addressed to, and what to include or leave out
Draft a letter from the record — gaps marked, nothing sent until someone presses Send (wound care demo)
A nurse kneeling to check an older man's foot in his living room
Assessment at home, recorded by the clinician.
A nurse bandaging an older man's foot at home
Consumables recorded on the visit's note.
A nurse in blue scrubs talking with an older woman at home
The patient's word for it: patient.

Photographs are licensed stock images of models, not Corella customers.

The live demo

See it on its own instance.

Six patients and six episodes of care — five with a payer — four wounds with nine measurements from the last fortnight, sixteen consumables, and seven payers of six kinds, four of them with rate cards.

It runs at demo-wound.corellacare.com.au — made-up people, reset every night at 3:00 am Melbourne time.

About this demoAsk for a pass

Guides for this

Written for the person who has to get it right.

Fair questions

What people in this sector ask us.

We're not an NDIS provider. Is Corella still for us?
Yes. The NDIA claim file and the restrictive-practices register are modules, and the Community nursing / health clinic preset leaves both off; the Funding tab, which holds NDIS service agreements and plan budgets, has its own switch. What you work in is your own words — patient, nurse, episode of care — the clinical screens, episodes of care with your own payers, and the rostering, records, invoicing and payroll underneath.
Can our nurses record wound measurements on their phones?
Yes, in your visit form: the wound care template takes length, width and depth in millimetres and works out the area, and a review form can start from the last visit's answers. An administrator can chart a form's number on the patient's clinical record, and the charted wound record — the trend, the comparison table, the photographs and the export — sits on a coordinator-level screen you can open to any nurse with a custom role.
How are wound-bed descriptions recorded?
Your clinician picks from the practice's wound-bed (healing) descriptor scale — Corella's starter list reads infection present, necrotic, sloughy, static, granulating, epithelialising, healed — and an administrator can reword the scale in Settings. Each assessment keeps the wording it was made with.
Who can see wound photographs, and do we need consent?
Photographs on the wound record stay on coordinator-level screens — never on a nurse's shift screen and never in the family portal, because they often show the patient's name on the ruler. Each patient has a consent register for clinical photography, information sharing and telehealth, signed on screen, uploaded or recorded as given verbally, with an optional expiry. Switch on the consent check, and a wound-record photograph is accepted only with a current photography consent.
Can we record the dressings used at each visit?
Yes, two ways. On the Consumables screen, pick the patient and their episode of care, and the item is priced from that payer's card in force that day where the card prices it — the packet can be scanned in Chrome or Edge. On the office notes screen, list what a visit used on its progress note, from a named cupboard, car or bag, priced at your catalogue price, and that location's count comes down. Either way an item is billed once, and voiding the invoice releases it.
How do we bill several different funders?
Give each payer — an insurer, a residential facility, a hospital, DVA, TAC or another government scheme, a home-care provider that subcontracts your visits, or the patient — its own dated rate cards. A visit booked on an episode prices from its payer's card in force on the visit's date, so the same visit either side of 1 July prices correctly, and the invoice run makes one invoice per patient, funding and episode on the payer's own terms, with its claim and approval numbers printed. A payer with no card falls back to your standard prices, and an issued invoice is never re-priced.
Can we invoice DVA, TAC or WorkCover?
Yes. DVA — like TAC, WorkCover or state health — can be a payer with its own rate card, and Corella raises the invoice to it on that payer's terms. A patient's Medicare card, DVA file number and health fund are recorded on their record for the office, and a Medicare number that fails its check digit is flagged for a second look.
Can a facility or insurer see proof that our nurses' checks are current?
You can hand them one. Record what a payer requires of the nurses it lets in, and booking onto its episodes warns when someone won't hold a check at the visit's start. The evidence pack lists everyone rostered on that payer's work in the weeks you choose, with the document on file for each check, or what's missing or expired, ready to print, and every opening is recorded.
Can referrals come straight from hospitals and aged-care facilities?
Yes, where your website is connected: it can send referrals from a hospital, an aged-care facility or the person and their family, with the referrer, the service asked for, history, allergies, medications, wound details and up to eight documents; they wait at reception, urgent first, with urgency "not stated" kept apart. A one-time registration link does the same for a referrer without a website form. Converting an accepted referral creates the patient as a prospect and files its documents, ready for the episode of care that records the referral. Medications arrive as the referrer wrote them.
Can a supervised or newly graduated nurse's notes be countersigned?
Yes, from the office notes screen: the note's author asks a named colleague at coordinator level or above, who countersigns it or sends it back with a reason, and nobody can countersign their own note. A practice gives its nurses that screen through a custom role, and the note shows as awaiting the colleague in the notes list. Once a note is locked, the lock has no override: a correction is an addendum, with the original still visible underneath.
Can a recording of the visit draft the nurse's note?
Yes, where you switch on the visit scribe. Once the patient has signed permission to be recorded — the recorder offers the form on the spot — the nurse records a one-to-one visit on their phone and the note arrives drafted under your own headings, to read, fix and save; nothing is saved until they do. Speech is transcribed in the European Union and the text drafted by our AI provider in the United States, and the transcript stays in Corella unless the draft is discarded.

Bring your own roster to the conversation.

We'll walk through the parts of Corella that matter for your service — on a live instance, in your words.

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