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Corella

For allied health practices

NDIS allied health software: An episode for each referral, the right payer billed.

Allied health practices juggle a practice-management tool, a spreadsheet of referrers, an accounting package and somewhere to keep clinical notes. Corella brings the record and the money into one system you own — an episode of care for each referral, with the referral's details on it; note headings and assessment forms built in your discipline's own words; a payer-by-payer view of what a session is worth; NDIS therapy claimed the way the Scheme pays; and the invoicing and payroll spine underneath. It calls the people you see whatever your practice calls them.

Book a demoTry the wound care demo
A therapist helping a smiling older woman with an arm exercise
One episode of care in Corella's wound care demo: a diabetic foot ulcer with two funding buckets — community nursing visits and an insulin course — each with its visits used, booked and left; who pays, a plan manager with no rate card in force, so bookings use the standard prices; a charge no bucket covers, flagged; the podiatrist's referral; and the appointments
An episode per referralVisits and invoices in one case
Priced on the service dateThe payer's rate card that applied

Here, the people you support are clients and your team are clinicians — and the work is an episode of care.

Client or patient, clinician, episode of care — whichever words your practice uses, in the menus, headings and reports your team reads.

How your words work

What's in it

The practice, on one record

  • Client or patient, clinician, referral — your practice's words, in the menus, headings and reports
  • An episode of care for each referral, with its payer, its dates and what was approved
  • A rate card per payer, dated, so a session prices at the card in force on its day
  • NDIS therapy through the NDIA bulk file, the plan manager or the participant
  • Note headings and assessment forms you build, with review forms that carry forward
  • Notes that go final, with addenda, and countersigning asked for on the office notes screen
  • Letters to the GP or referrer, and NDIS reports, sent from the record with a log
  • Invoices and a payroll export without re-keying anything

How it works

The detail, on the real screens.

The episode is the funded piece of work

Open an episode on the person's record when a referral is accepted. Name it, choose who pays — an insurer, a government scheme, a plan manager, an employer or the person themselves — and record where the referral came from, the date, the referrer and their provider number. Add what was approved, in dollars, visits or hours, or both. Each session booked on the episode draws on it, and the episode shows what has been used, what is booked and what is left, beside its sessions and the invoices raised for them. An approval that ran out is marked expired rather than closed, so the episodes waiting on a renewal stand apart from finished work. A note written on a session joins that session's episode of care, and documents and letters can be filed on the episode as well. If your practice says referral rather than episode, the word is a setting.

A therapist helping an older man through a stretch at home

One session, the price its payer agreed

Give each payer its own rate cards, each dated from and to. When a session sits on an episode, Corella prices it from that payer's card in force on the session's own date, so a session delivered in June and invoiced in July keeps June's price after the card changes on 1 July — and the booking drawer shows what the session will bill before you save it. The invoice run makes one invoice per person, funding and episode, bills the payer on its own payment terms, and prints the episode's claim or participant number and approval number as they stood when the invoice was raised. Record a contract or purchase order against a payer — its value, approved visits or hours and end date — and the drawer warns when a booking would take it close to or over the limit. A service the card doesn't price falls back to your own price list, and an issued invoice is never re-priced.

An older man talking with a clinician who is taking notes

NDIS therapy, claimed the way the Scheme pays

For NDIS participants, the same session and the same invoice run follow the Scheme's routes: agency-managed sessions go into the NDIA's bulk payment request file, which you upload in the provider portal; plan-managed sessions are invoiced to the plan manager on the service agreement, and self-managed ones to the participant. The 2026-27 price limits Corella holds include the therapy supports for occupational therapy, physiotherapy, speech pathology, psychology, dietetics, podiatry, exercise physiology and other disciplines, and Settings → NDIS prices checks every price in your book that carries an NDIS item number against them and lists anything over; nothing changes until someone ticks it and applies it. When the NDIA's outcome file comes back, upload it and Corella records each line as paid, part-paid or rejected. You set up your therapy services, item numbers and prices in your own words, and Corella checks them.

A man talking with a therapist across a table

Notes and forms in your practice's shape

Set the headings your clinicians write under for each kind of note — up to twenty, each with an optional hint, any of them required — and a note can't be saved with a required heading left empty, though N/A counts as an answer. Choose when notes become final: never, or after 12, 24, 48 or 72 hours or seven days. After that nobody can change or delete a note, administrators included, and a correction is an addendum carrying its reason and its author. For assessments, build your own forms with numbers and units, tick-many lists, ratings, photos and a drawn signature; switch a review form to carry forward the last visit's answers, each marked Same as last visit until someone changes it, and mark a section not applicable this visit.

A review form on a clinician's phone, from the wound care demo: a banner saying it was filled in from the visit on 21 September and all 19 answers still match it, with a button to clear the carried answers; each carried answer tagged Same as last visit; and a Not applicable this visit switch on each section
A review form carried forward from the last visit (wound care demo)

A recording of the session, drafted into your headings

With the visit scribe switched on, a clinician taps Record the visit at a one-to-one session, tells the person it's being recorded, and a few minutes later the note arrives drafted under your own headings. They read it back, fix anything wrong and press Save; nothing is saved until they do, and they can discard the draft. The person signs permission to be recorded first — the recorder offers the form on the spot — and the record keeps the wording they signed. From the same recording the clinician can fill a form's empty fields, each marked until checked; a field asking for a score, a rating, a risk, an assessment or a diagnosis is left for the clinician. Speech is transcribed by a service in the European Union, which Corella instructs to delete the recording once the text comes back; the text is drafted by our AI provider in the United States; and the transcript stays in Corella unless the draft is discarded.

The note on a clinician's visit screen, from the wound care demo: the visit scribe's card saying the patient hasn't signed permission to be recorded yet, with Get permission signed now above a Record the visit button that waits for it and Upload a recording; then the note box with Add photo, Dictate and Save note
The visit scribe waits for signed permission (wound care demo)

Letters and reports that leave the practice

From a person's record, type a letter on your letterhead, or have Corella draft one: to the GP or referrer, a referral to another clinician or service, a plain-words summary for the person or their family, or a letter of justification for funding. A draft uses this person's record only, from the last twelve months, dates each fact, and leaves a marked gap wherever the record is silent; it can't be finalised until every gap is filled. Finalising signs it with the name, position and AHPRA number of whoever finalises it, and files it as a PDF. With AI assistance switched on, drafting sends the record, office-only notes included, to our AI provider in the United States. NDIS progress and outcome reports start with the person's goals and funding use filled in, for the clinician to write the rest. Send any document from the record with up to ten more of that person's documents — nothing leaves until someone presses Send — and the log keeps who sent what, to whom and when, failures included.

Draft a letter from the record, in the wound care demo: the note that the draft is written from this record only and leaves a marked gap for anything the record can't supply, the line saying the record — office-only notes included — goes to an AI provider in the United States, and the four kinds of letter: to the GP or referrer, a referral to another clinician or service, a summary for the person or their family, and a letter of justification for funding
Draft a letter from the record — four kinds, gaps marked (wound care demo)
An occupational therapist working with an older woman at a table
Assessment in the home, recorded by the clinician.
A clinician writing notes at her desk
Notes that lock, with addenda.
A nurse talking with an older woman in a clinic room
The record travels with the clinician.

Photographs are licensed stock images of models, not Corella customers.

The live demo

See it on its own instance.

The wound care demo — set up for a nursing team, so it says patient and nurse — shows episodes of care, payers with rate cards and clinical notes, the shape an allied health practice works in.

It runs at demo-wound.corellacare.com.au — made-up people, reset every night at 3:00 am Melbourne time.

About this demoAsk for a pass

Guides for this

Written for the person who has to get it right.

Fair questions

What people in this sector ask us.

A care provider that refers clients to us uses Corella — what do we get?
Where they've opened their allied-health portal, you sign in to their Corella with a one-time code, in your browser, at no cost to you, and see the clients they've referred to you, with where to visit and what you need to know. You write your notes, send your reports and documents, book appointments and move each referral's stage there.
Can people ask for a time from our website?
Yes, where your website is connected to Corella: it shows a staff member's free hours and sends a meeting request, which holds the slot for an hour while the office accepts or declines it. Clients with a portal login see their upcoming visits in the portal.
Can we text or email our clients?
Yes. Once messaging is switched on for your organisation, the office sends a text or an email to a chosen group. Every text opens with your organisation's name, a STOP reply is honoured, and texts are 10c a part, billed after use.
How does Corella record telehealth sessions?
A person's telehealth consent is kept on their record — signed on screen, uploaded or given verbally, with an optional expiry — and a session can be marked virtual.
How does a therapy practice set up its note templates?
In its own discipline's words. A practice sets its own note headings — up to twenty for each kind of note, with any of them required — and builds its own assessment forms; where they're switched on, the visit scribe and Check my note work with the headings you set.
How does Corella handle NDIS therapy claims?
Sessions for agency-managed participants go into the NDIA's bulk payment request file, which you upload in the provider portal. Plan-managed and self-managed sessions are invoiced to the plan manager or the participant from the same record, and when the NDIA's outcome file comes back Corella records each line as paid, part-paid or rejected. You set up your therapy services, and every price in your book with an NDIS item number is checked against the 2026-27 limits.
Can one client have several funders at once?
Yes. Open an episode for each funded piece of work — an insurer's approval after an injury, say, beside NDIS therapy under the person's service agreement — each with its own payer and approved funding. The invoice run makes one invoice per person, funding and episode, so each payer gets its own invoice at its own prices.
Can a provisional or newly graduated clinician's notes be countersigned?
Yes, from the office notes screen: the note's author asks a named colleague at coordinator level or above, who countersigns it or sends it back with a reason, and nobody can countersign their own note. The note shows as awaiting the colleague in the notes list.
Can a recording of the session draft the clinician's note?
Yes, where your practice switches on the visit scribe. Once the person has signed permission to be recorded, the clinician records a one-to-one session on their phone and the note arrives drafted under your own headings, for them to read, fix and save; nothing is saved until they do. Speech is transcribed in the European Union and the text is drafted by our AI provider in the United States.
Can we write to the GP or referrer from inside Corella?
Yes. Type a letter on your letterhead, or, with AI assistance switched on, have Corella draft one from the person's record, with a marked gap wherever the record is silent; finalising waits until every gap is filled, and the letter is signed with the finaliser's name, position and AHPRA number. Drafting sends the record, office-only notes included, to our AI provider in the United States. Send it from the record, and the log keeps who sent it, to whom and when, including a send that failed.
How does Corella help with NDIS progress reports?
A participant progress report or an annual outcome assessment report starts with the person's goals and how much of their funding has been used filled in; the clinician writes the strategies, outcomes, barriers and recommendations, and it becomes a PDF under your logo.
Can a pay group follow an award other than SCHADS?
Yes. A pay group can follow another award or an agreement, paying the base hourly rates you enter, and your administrator switches the roster's SCHADS award checks on or off, as a whole or rule by rule.

Bring your own roster to the conversation.

We'll walk through the parts of Corella that matter for your service — on a live instance, in your words.

Book a demoTry a live demo