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Corella

Resources

Guides for the operations end of care.

Plain-English how-tos for the parts of running a care service that eat the most time — moving off the tools you’ve outgrown, rostering under the award, and NDIS claiming without a spreadsheet in the middle. Written by the people who build Corella, for the people who run the floor.

No email wall. No gated PDFs. Just the guide.

Switching systems7 min

Switching care platforms without losing a fortnight

What to export, what to check, and how a migration actually runs when you move your rostering, client records and documents into one system.

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Rostering8 min

SCHADS award basics for care rostering

A plain-English primer on the pay elements that make care rostering hard — broken shifts, sleepovers, travel — and where software should help, and where it shouldn't pretend to.

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NDIS claiming7 min

NDIS claiming without the spreadsheet gymnastics

How the NDIA bulk payment request actually works, where providers lose hours to re-keying, and how to get from a delivered shift to a portal-ready claim file with no spreadsheet in the middle.

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Compliance7 min

Getting audit-ready without a fortnight of filing

The evidence a review or audit actually asks for, and how to hold it continuously — so a visit becomes a lookup against records you already have, not a fortnight of scrambling.

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Care management6 min

Progress notes that stand up to a review

How to write progress notes that are genuinely useful on the next shift and defensible under a review — and how structure, the right record type, privacy walls and photos help you get there.

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Operations6 min

What running five separate systems actually costs you

The hidden cost of gluing a rostering app, a shared drive, an accounting package, an HR tool and a stack of spreadsheets together — double entry, reconciliation, errors and admin hours — and what one system you own removes.

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Rather see it than read about it?

Book a 30-minute walkthrough on your own workflows — switching, rostering and claiming, shown on the real product.

Book a demoor email [email protected]