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Corella

Clinical & episodes of care

Clinical work, recorded properly — and nothing pretending to be a clinician.

Community nursing, wound care and allied health run on episodes rather than open-ended rosters: a referral arrives, a funded piece of work opens, visits happen, consumables get used, and somebody has to bill the right payer at the price that applied on the day. Corella models that shape directly — and draws a hard, deliberate line at the point where recording would become interpreting.

How it flows

Clinical flow: a referral opens an episode of care, visits are delivered against it, the clinician records their own measurements and notes, the note is locked so corrections become addenda, documents leave the record with a send log, consumables used are recorded against the payer, the visit is priced from the rate card in force on the service date, and the invoice bills the payer grouped by case.on the visit screenfinal when they say sosend logpriced per payerthe card in force that dayReferralopens an episodeVisit deliveredagainst the caseMeasured & notedthe clinician's numbersNote lockedaddendum only — no overrideDocument sentwho · when · failures tooConsumablesbatch · billed oncePriced on service datepayer's rate cardInvoice to the payergrouped by case

One episode, one payer, one price — the card that was in force on the day the visit happened.

An episode of care, with the payer attached

A case spans a date range and holds everything belonging to one funded piece of work — the appointments, the notes, the documents and the invoices. It names its payer, and the payer's rate card that was effective on the service date sets the price. Invoices then group by person, funding and case, and bill the payer on the payer's own terms rather than on one set of terms you have to bend for everyone.

Date-boundedNames its payerEverything in one place
your-organisation's Corella
Episodes of care in Corella: four open episodes with the patient, the payer and the date range, on an instance that calls a case an episode of care
Episodes of care — each naming its patient and its payer

The price that applied on the day it happened

Rate cards are effective-dated, which sounds like a detail until a financial year rolls over mid-episode. The same visit dated in June and in July prices differently, automatically, because the card in force on the service date is the one that applies — not the card in force on the day somebody got around to invoicing. Backdate a visit and the price follows the date, which is the behaviour an auditor expects and the behaviour that stops a credit note.

Effective-datedPriced by service dateSurvives a year-end
your-organisation's Corella
Payers and rate cards in Corella: an insurer, a GP practice, a residential aged care facility and a self-funded lane, each showing the rate card in force and its start date
Each payer, its rate card, and the date that card came into force

Wound measurements, charted — and deliberately nothing more

Your clinician measures the wound and types the numbers. Corella works out area and volume, calculates the percentage reduction against that wound's own baseline, draws the trend, lets you compare any two dates, and keeps the photographs date-stamped so they can be read side by side. Every one of those figures is arithmetic on numbers a person entered, and every screen carries the product's own standing label: a record of what was measured. Not a clinical assessment.

Area & volume% against its own baselinePhoto timelineCSV export
your-organisation's Corella
A wound trend in Corella: size over time charted from four measurements a clinician typed, with the change against the wound's own first measurement, and the label a record of what was measured, not a clinical assessment
Charted from the numbers a clinician typed — and labelled as exactly that

Why it stops there, on purpose

In Australia, software that interprets a wound is a medical device and has to be registered as one. Charting numbers a clinician typed is not that; deciding a wound has changed would be. So there is no automatic alert and no threshold that fires on its own, nothing predicts a healing date, no colour on the screen means bad, and the software never classifies what it is looking at or takes a measurement off a photograph. Validated scoring instruments are licensed, and Corella deliberately does not implement them. The wound-bed wording it ships with is ordinary observation language for your team to edit, not clinical judgement — and the judgement stays with the clinician, which is where a nurse wants it.

No automatic alertsNo predictionThe clinician decides

Notes that lock, and corrections that show their working

Nine ready-made clinical note templates install from a starter library so nobody is designing a progress note from scratch on day one. A note can be locked once it is final, and the lock has no override — not for the author, not for an administrator. A correction is an addendum, and the original stands underneath it. Notes can also require a co-signature, so a supervised clinician's work is reviewed by name rather than by convention.

Nine templatesLock with no overrideAddendaCo-signature

Consumables that get billed exactly once

Dressings, PPE and continence aids live in a catalogue with their suppliers and their batch or lot numbers, priced per payer — because the same box of dressings is not worth the same to every funder. A carer scans the packet with the device camera rather than typing a code. And the thing that matters at month end: an item is billed exactly once, and released again if you void the invoice, so a voided run does not quietly consume stock that is still on the shelf.

Batch & lotPriced per payerScan the packetBilled once
your-organisation's Corella
The consumables catalogue in Corella: dressings, tape, saline, gloves and a sharps container with their pack sizes, per-item prices, batch-tracked flags and supplier
The catalogue — batch-tracked, priced, and billed with the visit

Send a document out, and know whether it landed

A document can be sent straight out of the record, and the send is logged — who sent it, when, and to whom. Failed sends are logged too, which is the half that actually protects you: an unsent referral letter that nobody knows is unsent is worse than one that never left. This is a send log, not electronic signature and not bulk email; Corella does not claim either.

Who, when, to whomFailures loggedNot a signing tool

Switch on the shape of your business

Settings → Modules carries presets for common business types. Expanding one previews exactly what it would turn on and off before you commit, choosing it only fills the switches, and nothing saves until you press Save. No preset ever switches on the AI features, Care Signals, dictation or meeting summaries — those stay something you opt into deliberately, every time. A starter service library of thirty-three services installs unpriced on purpose, because we are not going to invent your rates.

Preview before you commitAI never auto-enabledStarter library, unpriced

Works with the rest of Corella

Your words

call them patients, and the whole interface follows

Care management

the record all of this hangs off

Billing & payroll

where cases, payers and consumables become invoices

Fair questions

Asked about this, often.

Is the wound trend a clinical assessment?
No, and the product says so on every trend, chart and comparison screen: a record of what was measured, not a clinical assessment. It is arithmetic on the numbers your clinician typed — area, volume, percentage reduction against that wound's own baseline — presented back to them. The interpretation is theirs. That is not modesty; it is the line between clinical record-keeping software and a medical device that would have to be registered in Australia, and we would rather be clearly on one side of it.
Does it include validated wound scoring tools?
No. Those instruments are licensed, and Corella deliberately does not implement them. What it ships instead is ordinary wound-bed observation wording that your clinical team edits to match how they already describe things — starter language rather than borrowed authority.
Will it alert us if a wound isn't improving?
No, and this one is worth understanding rather than working around. The moment software decides a wound has changed and tells you so, it is making a clinical judgement, and in Australia that makes it a registrable medical device. Corella will remind you that a review is due — that is workflow. What it will not do is reach a conclusion about the wound and present it as one. Your clinician looks at the trend and decides.
Can a nurse fix a mistake in a locked note?
They add an addendum, and the original stays visible underneath. There is no override — not for the author, not for an administrator — because a clinical note that can be silently rewritten is not evidence of anything. Corrections are part of the record rather than a replacement for it, which is what a governance lead is checking for.
Do we have to use cases if we don't work that way?
No. Episodes of care, consumables and the clinical screens are modules, so a provider running open-ended supports never sees them. That is the same pattern as the rest of Corella: you switch on the shape of your business and the rest stays out of the way.
Is this full inventory management?
No, and we would rather say so. Consumables are a catalogue with suppliers, batch and lot numbers, per-payer pricing and correct billing — an item is billed once and released if the invoice is voided. What it is not is warehousing, purchase orders or stock forecasting. If you need those, you need a stock system, and we will tell you that on the call rather than after you have signed.

See your organisation in Corella.

A 30-minute walkthrough with the people who built it — your workflows, your terminology, not a canned demo.

Book a demoor email sales@corellacare.com.au