Named comparison
Corella vs ShiftCare, on the facts.
ShiftCare is the best-known rostering and care platform in the Australian market — the category benchmark, with the install base to prove it. Most providers who talk to us are running it today, and they ask for this page by name. So here it is: Corella and ShiftCare side by side, built from ShiftCare’s own published pricing and documentation rather than a sales deck. Where they’re strong we say so; where we differ we show our working.
Verified July 2026 against ShiftCare’s published pricing and materials
| Capability |  CorellaEverything included | ShiftCareAs published, July 2026 |
|---|---|---|
| A system of your own | Included: Your own instance Own database, own subdomain, your branding — isolation is the architecture | Not offered: Shared multi-tenant Per-user seats on common infrastructure — the standard SaaS model |
| Care plans, incidents & funds | Included: In the base product For every provider — no tiers exist to gate them | Partial or gated: Intelligence tier On the $25/user/month tier, per their published pricing (July 2026) |
| Mileage capture | Included: Km + minutes at clock-off Claimed together in the carer app as the shift ends | Partial or gated: Km, before clock-in Advanced Mileage records kilometres before clock-in, on Intelligence and up; their admin guide notes enabling it can't be undone |
| Paid travel time | Included: A payroll line, automatically The carer's claimed minutes land as a travel line in the payroll export — no hand-edits | Partial or gated: Hand-edited No worker-facing travel-time field in the mileage flow (their help docs, June 2026) — admins adjust timesheets manually |
| Client budgets | Included: Live category utilisation Support-category allocations with bars that move as shifts deliver | Partial or gated: Funds at the total level Funds tracking carries a total rather than per-category allocations |
| Policy read-and-acknowledge | Included: Built in Publish, require acknowledgement, watch the x-of-y matrix fill | Not offered: Not in their public docs No equivalent we could find in their published documentation — tell us if we've missed it |
| NDIA bulk claiming | Included: 16-column bulk CSV Generated exactly, uploaded by you — we don't claim a direct API we don't have | Included: Supported — genuine parity Bulk claiming is there and works; credit where due |
| Xero | Included: Invoice push, PDF attached Per-tenant connector: invoices with the proof-of-support PDF attached, payment webhook; payroll leaves as CSV | Included: Invoice + timesheet sync Their timesheet sync into Xero is genuinely useful — a real strength |
| Participant / family portal | Included: Included For every provider, no add-on | Partial or gated: Paid add-on The Family Portal is a paid extra, per their published materials |
| Pricing shape | $19/user/month, all-in AUD ex GST · everything included · $149/month minimum | $9 / $15 / $25 per user/month AUD ex GST, tiered, five-staff minimum — as published July 2026 |
| See it on your workflows | Book a demo | Bring your ShiftCare pricing page — we’ll go line by line. |
Comparison verified July 2026 against ShiftCare’s published pricing and materials. Products change — tell us if something here is out of date and we’ll fix it within a week. ShiftCare is a trademark of its owner; Corella is not affiliated with ShiftCare.
Where the models differ
Three structural differences, not a hundred small ones.
Whose system is it?
ShiftCare is one shared platform: you buy per-user seats on common infrastructure, alongside every other customer. That's the standard SaaS model, and it scales. Corella is different by architecture: every provider gets their own isolated instance — own database, own subdomain, your branding — so health data never shares a database with another company, and “your system” means exactly that.
Where the safety features live
Both products have care plans, incident management and funds tracking. The difference is where they sit. In ShiftCare's published pricing they belong to the $25/user/month Intelligence tier; in Corella they're the base product, because there are no tiers at all. Our position is simple: the features that keep people safe shouldn't depend on which plan the budget stretched to.
How the price behaves
ShiftCare publishes $9, $15 and $25 per-user tiers (AUD ex GST) with a five-staff minimum. Corella is one number — $19 per user per month (AUD ex GST), everything included, with a $149/month account minimum instead of a seat minimum. Headline-versus-headline is misleading in both directions: compare $19-with-everything against the ShiftCare tier that actually includes what you need.
When ShiftCare might fit you better
Fair is fair — there are honest reasons to choose them:
- You want the category’s biggest footprint. ShiftCare puts its install base at 7,000+ care provider businesses — that scale of community and ecosystem is real.
- You value a rapid release cadence. Their release notes show weekly product updates from a large team.
- Xero timesheet sync matters to your payroll flow. Theirs is genuinely useful; Corella pushes invoices and payment status to Xero, and payroll leaves as a CSV rather than a sync.
- You want a vendor marketing AI features today. ShiftCare promotes a growing AI feature set prominently.
If those outweigh owning an isolated instance with nothing gated, ShiftCare is a fair choice — genuinely. And if the juggle creeps back in, this page will still be here.
Compiled from ShiftCare’s public pricing page, help centre and release notes, June–July 2026.
Already on ShiftCare? Switching is our job, not yours.
Migration is part of onboarding, not a project for your admin team: we map your clients, documents and staff records into your own instance and verify them with you, record by record. For one provider that meant 149 clients and over 3,000 documents moved in a day.
Fair questions
Straight answers.
Is this comparison current?
Can you migrate us off ShiftCare?
What does ShiftCare gate to its top tier?
Where is ShiftCare genuinely ahead?
What does Corella cost against ShiftCare's tiers?
Put Corella next to your ShiftCare.
A 30-minute walkthrough on your workflows — bring your pricing page and your pain points, and we'll go line by line.