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Billing, claims and funding

Quotes

Service booking agreements — what one of your clients, or an organisation that refers to you, is quoted before work starts.

Updated 15 October 2026Corella’s help for this screen, word for word

Access:
Money and billing at Office, set by role in Settings → Roles

Step by step

  1. Choose who the quote is for: one of your clients, or an organisation from your directory (a facility, a hospital, a practice).
  2. Build the quote, send it, and record the acceptance — or send an Accept online link.
  3. An accepted quote for one of your clients can be turned into their service agreement. An organisation's accepted quote becomes that organisation's rate card under Payers: put the organisation as the payer on each episode they refer, and the invoice uses the quoted rate per service.

Tips

  • Converting a quote for one of your clients carries the money across.
  • An organisation's acceptance writes the rate card once.
  • An earlier rate card for the same organisation is ended the day before the new one starts; a card that already starts later is left alone and the acceptance says so.

On this screen

Quote — new and edit

What one of your clients is quoted before work starts.

  • Converting a quote to an agreement carries the money across. Check the figures at that point.

Accept online — a quote

  • Create the link, then Copy it or use Open in your email — the email goes from your own mailbox. When they accept, the quote shows Accepted and can be turned into a service agreement as before.
  • A link works for 14 days and can be used once; a new link cancels the one still awaiting. A lapsed quote can still be accepted, and the record says it was accepted after expiry.

This is the help Corella shows on this screen, word for word, written in its default words: client and carer.

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