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Clients and intake

Possible duplicate clients

Two records that may be one client, with the reason each pair was flagged.

Updated 15 October 2026Corella’s help for this screen, word for word

Access:
Participant and patient records at Manage, set by role in Settings → Roles

Step by step

  1. Open both records and compare them — the reason for the flag is listed under each pair.
  2. If they are one person, keep the fuller record and exit the other.
  3. If they are two different people, mark them so and the pair stops appearing.

Tips

  • Marking a pair as different people is reversible, and it records who decided.

On this screen

Two different people?

  • The decision records who made it, and it can be undone.

This is the help Corella shows on this screen, word for word, written in its default words: client and carer.

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