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Clients and intake

Import clients from a spreadsheet

Add your clients from a CSV file — from your old system's export or a spreadsheet saved as CSV.

Updated 15 October 2026Corella’s help for this screen, word for word

Access:
Participant and patient records at Administer, set by role in Settings → Roles

Step by step

  1. Choose the file.
  2. Say how the dates of birth are written, day first or year first, when the file could be read either way.
  3. Check the rows: each one says whether it will be added, is already here, or is refused — and why.
  4. Say what your practice signed that lets these records be held here, and when; then add them in one press.

Tips

  • It only ADDS. A client already here — matched by NDIS number, or by the same name and date of birth — is left exactly as it is.
  • Rows that are office time rather than a person (Office Admin, Program Centre) are left out, and a person the file holds twice is added once.
  • What your practice signed is written on every client added.

This is the help Corella shows on this screen, word for word, written in its default words: client and carer.

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