- Module:
- Service delivery & rostering, switched on in Settings → Modules
- Access:
- Money and billing at Office, set by role in Settings → Roles
Step by step
- Approve a waiting claim, or Decline it with a reason — the person reads your reason.
- An approved claim is paid in the first pay run whose period has reached the day it was spent, as a Reimbursement line.
Tips
- Someone else who runs pay decides your own claim.
- Paid, declined and withdrawn claims stay listed for 90 days.
On this screen
Decline the claim
Why you are declining it — the person who claimed reads it.
- A declined claim stays declined; they send a new claim if the reason can be put right.
This is the help Corella shows on this screen, word for word, written in its default words: client and carer.
