Staff

Step by step

Open somebody to see their profile, compliance, availability and roster.
Administrators can fill in many staff records at once from the practice's own staff sheet: Update from a spreadsheet, beside New staff.
Under Sign-in set-up, choose how the person gets in.
New staff member collects the whole record in one pass. Name, email, role and how they will sign in are at the top; More details opens the rest — mobile, start date, address, date of birth, gender, emergency contact and maximum hours. Everything under More details is optional, so a starter with only a name and an email still saves.

Your staff list shows your own people only. The support login we use to help you inside your own system is listed under Settings → Security → Platform access, with when it last signed in and everything it has done.
The Phone column shows whichever number is on the record: the landline if there is one, otherwise the mobile. Where both are held, the mobile is shown underneath.
Filling in the suburb and postcode when you create somebody is what lets the roster suggest who lives closest to a shift, and recording a gender is what lets it flag a client's preferred carer gender. Both can wait, but until they are set that person is invisible to those two features.

Create a person: their role, pay group and login.

The access level is separate from the job title.
Every active staff login is a seat on your Corella subscription. When every seat you pay for is in use, an administrator or finance person sees what one more costs (the rest of this period today, then from the next renewal) and can pay right there; the person is added straight after. Anyone else is asked to have one of them add a seat.

This is the help Corella shows on this screen, word for word, written in its default words: client and carer.