Step by step
- Log a call as it happens: who rang, what they wanted and what you did — and whether you answered it or missed it.
- A missed call waits under Waiting for a call-back, due back inside your organisation's call-back time. Press Called back once you have rung them.
Tips
- You see only the calls you took or logged. The office's full register, the on-call roster and the escalation list are under Communications → On-call.
This is the help Corella shows on this screen, word for word, written in its default words: client and carer.
