Step by step
- When a document is renewed, use Send a new copy beside it — a photo or the PDF. The office checks it, and your record updates when they confirm it; until then it shows as sent. The reminder before it expires is automatic.
On this screen
Send a new copy
Send a renewed document from your phone — a photo of it or the PDF — with its expiry date if it shows one.
- The office checks it first. Your record and your roster warning update when they confirm it; until then it shows as sent.
- If they send it back, the reason shows here — send the right one.
This is the help Corella shows on this screen, word for word, written in its default words: client and carer.
