- Access:
- Messages and broadcasts at Do the work, set by role in Settings → Roles
Step by step
- Under each ordinary message, Seen by lists who has had the conversation open since it arrived. It counts everyone in the conversation except you and whoever wrote it.
Tips
- A conversation attached to a client is part of their record. Write it as though an auditor will read it, because that is what it is for.
- Every message is still there — the office can restore it with one button.
This is the help Corella shows on this screen, word for word, written in its default words: client and carer.
