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Corella

Named comparison

Corella vs Brevity, row by row.

Brevity is an Australian platform that spans NDIS and aged care, Support at Home included, with a price anyone can look up. It’s one of the few products that covers both of Corella’s markets, so the comparison is worth doing properly. Here it is, built from Brevity’s own pricing page, help centre and service agreement, and from Services Australia’s register. Where they’re ahead — and on Support at Home claiming they are — we say so.

Checked 26 September 2026 · pricing as published that day

A support worker's shift on a phone: the time, date, type of support and the place, a Clock on button, the shift instructions, then four tasks with tick boxes, two of them marked Must do and counted as open
IncludedPartial, gated or paid extraNot offered
CapabilityCorellaEverything includedBrevityAs published, 26 Sep 2026
A system of your own
Included:

Your own instance

Own database, own subdomain, your branding — isolation is the architecture

Not published

Their documents refer to each customer's “instance” but don't say whether that is a separate database or a shared system — check it with them

Pricing shape

$19 per staff user/month, all-in

AUD ex GST · everything included · $149/month minimum, about eight staff seats' worth · participant and family logins are free · onboarding included · two months free if you pay annually

$6.49 or $6.99 per client/month

AUD ex GST: $6.49 on the annual option or $6.99 month-to-month, billed for at least 10 clients, plus a setup fee whose amount isn't published. Enterprise is priced on application — as published 26 September 2026

What sits on the top plan
Included:

Nothing — there's one plan

Every module for every provider; nothing is held back for a higher tier

Partial or gated:

NDIS API, single sign-on, API access

Their pricing page lists NDIS API integration, Office 365 and Google single sign-on, and access to their own API on the Enterprise plan. Their help centre notes extra charges for an accounting integration and for claiming through the NDIS API

Support at Home claiming
Not offered:

Not built

Issuing a Support at Home invoice charges its visits to the participant's budget, but nothing is claimed from Services Australia

Included:

Claims with Services Australia

Services Australia's own software list shows Brevity for Support at Home (updated 2 September 2026; the list isn't an endorsement), and their April 2026 tutorials cover syncing clients and budgets, itemised claims and reconciling the remittance. Genuinely ahead of us

Support at Home statements and contributions
Not offered:

Not built

No monthly statement yet, and participant contributions aren't split onto invoices

Included:

Both, in their tutorials

Contribution percentages per category, a statement of what each client owes, and a monthly statement report sent in bulk

Support at Home budgets
Included:

Each funding lane on its own

The ongoing quarterly budget carries unspent funds forward, capped at $1,000 or 10% of the quarter, whichever is greater; assistive technology and home modifications are held apart, and care management is its own line

Included:

Synced from Services Australia

Each funding stream's budget comes across from Services Australia; their tutorial shows quarter-by-quarter periods for the ongoing stream and pooled amounts for the others

NDIS claiming
Included:

Bulk CSV, with the outcome read back

Generated exactly and uploaded by you; the NDIA's outcome file comes back in line by line — paid, part-paid or rejected — and rejected lines can be claimed again. We don't claim a direct API we don't have

Included:

Bulk CSV, or the NDIS API on Enterprise

Their help centre documents the bulk CSV and the remittance import, and claiming through the NDIS API for registered providers — with implementation and ongoing charges

Plan management
Included:

An invoice inbox to the ABA file

Provider invoices checked against the plan and budgets, claimed through the same NDIA file and paid out through an ABA file, with a monthly statement per participant

Included:

Deeper: OCR and PACE sync

Invoices read by OCR from a mailbox, live NDIS API and PACE sync, a participant app and banned-ABN checks. If plan management is most of your work, they're ahead of us here

SCHADS award checks
Included:

Nine checks on the draft roster

Minimum engagement, breaks, broken shifts, daily and weekly overtime, sleepover length and frequency, rest afterwards — on the shift, on the week, and per staff member. It warns, it never blocks, and every threshold is yours to set. Rules and arithmetic, not AI: you can check any of it by hand

Partial or gated:

Loadings you set up

Their help centre describes pay-rate loadings set from the SCHADS pay guide, and broken-shift and minimum-engagement flags on the schedule board. Automatic award interpretation isn't described there — check it with them

Filling an open shift
Included:

Ranked, and it shows its working

Ranks who should work it on availability and declared hours, checks and training currency, skills and the client's language, continuity with that client, suburb, hours left under their cap — and whether the shift would create an award problem. Every candidate lists its reasons for and against

Included:

Scheduling Assistant

Ranks available staff on past shifts with the client, even hours and cost, and a coordinator approves every suggestion. A September 2026 post of theirs also describes AI recommendations

Incidents and restrictive practices
Included:

Deadlines on the incident; a register for practices

An NDIS-reportable incident shows the 24-hour notification as a flag and counts down to the five-business-day report. Behaviour support plans and restrictive practices keep their own register, with a monthly CSV of recorded uses. Nothing is lodged with the Commission — you notify

Partial or gated:

Incidents; practices as a note field

Incidents come in from the web, worker and participant apps, with notification groups. Restrictive-practice use appears as a field in SIL shift notes; a register is not in their public documentation — tell us if we've missed it

Clinical records
Included:

Charts and eMAR-lite

Food and fluid, bowel, vitals, blood glucose, seizures, weight and a wound body map, plus a seven-day medication grid. Not a pharmacy system

Partial or gated:

Medication records and round notes

Client medication records shown on the shift as a prompt, and SIL notes that record each round as given, not given or declined; their 2023 SIL page mentions electronic medication management. Signing for each dose is not in their public documentation — tell us if we've missed it

Quotes and agreements
Included:

Quote, then the agreement, signed online

A numbered quote converts into the funded service agreement, and either can be signed online through a private link you send. The link doesn't check identity

Included:

Quotes, proposals and signing

Quoting and service agreements are on their Business plan, and a 2022 help page describes signing agreements through SignRequest

Participant and family access
Included:

A portal, and the logins are free

Visits for the next 28 days with the worker's name; where you manage their plan, the invoices to approve or decline and the budget behind them

Included:

A participant app

Schedule, service requests, history, documents and incidents; plan-managed participants also see budgets and approve invoices. A Support at Home client view of budgets is not in their public documentation

Messages to staff and families
Included:

Email notifications; text broadcasts

Email notifications by category, and text broadcasts to staff and families. One-way: a reply is read only to honour a STOP

Included:

Email, SMS and in-app chat

Email, and SMS on prepaid credits, sent one at a time or in bulk, plus news feeds and chat inside the product

Accounting and payroll
Partial or gated:

Xero, and payroll by CSV

Invoices pushed to Xero with the proof PDF attached and payments read back; timesheets leave as a CSV

Included:

Xero, MYOB, QuickBooks, KeyPay

Xero both ways, timesheets to payroll included, plus MYOB, QuickBooks and KeyPay, and Reckon in an older help page. Their help centre notes an extra fee for an accounting integration

Security you can check
Partial or gated:

Isolation, Sydney hosting, no certificate

Your own instance, hosted in Sydney with daily backups and point-in-time recovery. We hold no third-party security certification, and we don't display badges we haven't earned

Included:

ISO/IEC 27001:2022, on the register

Certificate 13764 is listed as active on the JASANZ register until 29 July 2027, and their contract says data is held on AWS in Sydney

Where AI processes your data
Partial or gated:

Assistive, and off until you switch it on

Care Signals, client summaries, dictation and meeting summaries, with no AI tier. Text is processed by our AI provider in the United States under terms that prohibit training on customer content; speech is transcribed in the European Union, and your instance instructs that service to delete the recording and its copy of the text

Included:

In Australia, in their contract

Their March 2026 service agreement says AI features run in their own AWS environment in Australia, with no third-party AI provider, and that customer data isn't used to train any general-purpose model. If Australian-only processing is a requirement, theirs is written that way and ours is not

Shaping the system yourself
Partial or gated:

Forms, modules, words and roles

A form builder with photos and drawn signatures, module switches, your own words for the people you support and your staff, and roles built area by area

Included:

Tables, fields, workflows, dashboards

Administrators can add their own tables, fields, forms, workflows, alerts, dashboards and reports, per their help centre — more room to reshape the system than Corella gives you

Help and training
Included:

Done with you at onboarding

Setup, migration and team training scoped with you and included, with go-live support from the people who built it

Included:

A large public help centre

Around 990 public help pages, a Training Academy, free weekly live training and a monthly webinar series

See it on your workflowsBook a demoBring your Brevity plan and your client count — we’ll go line by line.

Brevity’s pricing, product pages, service agreement and public help centre were checked on 26 September 2026, with Services Australia’s software list and the JASANZ register. Where we couldn’t confirm something from their public material, the note says so rather than assuming a gap. Products change — tell us if something here is out of date and we’ll fix it within a week. Brevity is a trademark of its owner; Corella is not affiliated with Brevity.

Where the models differ

Three differences that decide it.

01

Whose system is it?

Corella gives every provider its own isolated instance — its own database and subdomain, with your branding — so your records never share a database with another organisation's. Brevity's documents talk about each customer's “instance” too, but they don't publish whether that means a separate database or one shared system. For anyone holding health information it's a fair question to ask, and the answer is worth having in writing.

02

How the price counts

Brevity charges per client: $6.49 a month on the annual option or $6.99 month-to-month, billed for at least 10 clients, plus a setup fee whose amount isn't published (AUD ex GST, as published 26 September 2026). Corella charges per staff user: $19 a month with a $149 minimum, participant and family logins free and onboarding included. Which comes out lower depends on your ratio: more clients than staff tends to favour per-staff pricing, and several staff per client — supported independent living, say — tends to favour per-client pricing. Both prices are public, so run your own numbers.

03

Aged care, today

If Support at Home claiming, contribution statements and the monthly statement have to run through your software this quarter, Brevity is ahead: Services Australia lists them, and their tutorials show the whole cycle. Corella models the Support at Home funding lanes and charges the budget when an invoice is issued, but it doesn't claim from Services Australia or produce the statement yet. Ask us where that sits on a call and we'll answer straight.

When Brevity might fit you better

Fair is fair — there are honest reasons to choose them:

  • You need Support at Home claiming now. Services Australia lists Brevity for Support at Home, and their tutorials cover claims, remittances, contribution statements and the monthly statement. Corella charges the budget when an invoice is issued, and stops there.
  • Plan management is most of your work. OCR on provider invoices, live NDIS API and PACE sync, a participant app and banned-ABN checks go further than our plan-management lane.
  • You deliver CHSP and report to DEX. Their CHSP page describes DEX reporting through an API connection.
  • You need more connections. MYOB, QuickBooks and KeyPay as well as Xero, claiming through the NDIS API on their Enterprise plan, and their own API for tools such as Power BI. Corella has Xero and a payroll CSV.
  • You want a certificate and onshore AI in writing. Their ISO/IEC 27001:2022 certificate is on the JASANZ register, and their contract keeps AI processing in Australia.
  • You want to reshape the system yourself. Their administrators can add tables, fields, workflows and dashboards, and a large public help centre and free weekly training back that up.
  • You have several staff for every client. Per-client pricing can come out lower than per-staff pricing when your team is large against your client list — run both on your own numbers.

If those outweigh owning an isolated instance with nothing held back for a higher plan, Brevity is a fair choice — genuinely.

Compiled from Brevity’s public pricing page, product pages, service agreement and help centre, checked 26 September 2026.

Already on Brevity? Switching is our job, not yours.

Migration is part of onboarding, not a project for your admin team: we map your clients, documents and staff records into your own instance and check them with you, record by record. Export your data before you give notice — their agreement says it’s deleted 30 days after the agreement ends.

Fair questions

Straight answers.

Is this comparison current?
It was checked on 26 September 2026: Brevity's pricing page, product pages, service agreement and public help centre, plus Services Australia's software list (updated 2 September 2026), the JASANZ certification register and ABN Lookup. Their help centre changes weekly, so if anything here has drifted, tell us and we'll correct it within a week. Where we couldn't confirm something from their public material, the row says so rather than assuming a gap.
Where is Brevity genuinely ahead?
In several places, and the biggest is aged care. Services Australia lists Brevity for Support at Home claiming, and their tutorials cover claims, remittances, contribution statements and the monthly statement; Corella does none of those four today. Their plan management goes further than ours, with OCR on provider invoices and live NDIS API and PACE sync. They connect to more accounting and payroll systems — MYOB, QuickBooks and KeyPay as well as Xero — and they report CHSP activity to DEX. They hold an ISO/IEC 27001:2022 certificate that you can look up on the JASANZ register, and their contract keeps AI processing in Australia, where ours sends text to a provider in the United States. Administrators can add their own tables, fields and workflows, and there's a large public help centre with free weekly training. If those matter more to you than owning an isolated instance with nothing held back for a higher plan, Brevity is a fair choice.
What does Corella cost against Brevity?
Corella is $19 per staff user per month (AUD ex GST), everything included, with a $149 monthly minimum; participant and family logins are free, onboarding is included, and paying annually gets you two months free. Brevity's Business plan is $6.49 per client per month on the annual option or $6.99 month-to-month (AUD ex GST), billed for at least 10 clients, plus a setup fee whose amount isn't published; Enterprise is priced on application. Because one counts staff and the other counts clients, the only honest comparison is on your own numbers.
Can you move us off Brevity?
Yes — migration is part of onboarding, not a project for your admin team. We map your clients, staff, documents and history into your own instance and check them with you record by record. Before you give notice, read your agreement with them: their published service agreement (updated March 2026) says a subscription renews automatically unless you cancel at least 14 days before renewal, either side can end it on 30 days' written notice, and customer data is deleted 30 days after the agreement ends — with an export in a standard format available for reasonable fees. Export first, then give notice.
Does Corella work for Support at Home providers today?
For delivering and pricing the work, yes: aged-care work sits on its own invoices, the funding lanes are modelled separately, and issuing a Support at Home invoice charges its visits to the participant's budget. For claiming, no: Corella doesn't claim from Services Australia, doesn't produce the monthly statement, and doesn't split participant contributions onto invoices. If you need those this quarter, that's a real reason to look at Brevity.

Put Corella next to your Brevity.

A 30-minute walkthrough on your workflows — bring your Brevity plan and your pain points, and we'll go line by line.